The Growers Insurance Company has begun a SWOT analysis because it has failed to meet its loss ratio goals for three consecutive years. Growers has various strategies in place that have proven successful in the past.
Which of the following would be considered a strength that Growers might be able to capitalize on to address its problem?

• A. Growers' surplus is adequate for the present.
• B. Competition is continuing to drive insurance rates down.
• C. Various markets have been identified for growth.
• D. Growers' underwriting staff is very experienced.

No-Flame Company installs fire suppressant systems in newly constructed buildings. No-Flame has an occurrence version of the Commercial General Liability Coverage Form. The first day the owners occupied a new building, the fire suppressant system installed by No-Flame malfunctioned. The building owner sustained personal property damage, and the chemicals released by the system caused minor injuries to three of the building owner's employees. No-Flame publicly accused the building owner of setting the suppressant system off in order to collect the insurance proceeds, although No-Flame knew that its systems had defects. The owner sued No-Flame for damages. Which one of the following statements best describes how No-Flame's CGL insurer will respond to the lawsuit?

• A. The insurer will cite the exclusion under Coverage A Bodily Injury and Property Damage Liability that is titled Expected or Intended Injury.
• B. The insurer will cite the exclusion under Coverage A Bodily Injury and Property Damage Liability that is titled Damage to Impaired Property or Property Not Physically Injured.
• C. The insurer will deny the entire lawsuit because the allegations involve both bodily injury and personal and advertising injury.
• D. The insurer will cite the exclusion under Coverage B Personal and Advertising Injury Liability related to injury arising out of oral or written publication of material done by the insured with knowledge of its falsity.

A law firm has operated out of an old farmhouse for many years. The building and business personal property are insured under a Building and Personal Property Coverage Form with replacement cost coverage. A lightning strike damaged part of the building. Because of the age of the building, ordinances required that several of the damaged windows be replaced with larger more expensive windows as a means of egress.
Which one of the following Building and Personal Property Coverage Form additional coverages would provide coverage in addition to the policy limit to help pay for this added expense?

• A. Increased Cost of Construction
• B. Debris Removal
• C. Preservation of Property
• D. Improvements and Betterments

Improving assessment and underwriting for concentrations of risk, recalibrating predictive models to add more weight to recent events, and advocating for building code updates to enhance property resiliency are some of the insurance industry's responses to which one of the following major challenges?

• A. Coronavirus pandemic
• B. Threat of terrorism
• C. Climate change
• D. Litigation-driven cost inflation

A proper meeting includes effectively spurring action, triggering accountability, and driving results. These include listing what was decided, upcoming deadlines, action steps, and copies of reports/slides. Which one of the key phases of running an effective meeting would these be found in?

• A. Follow up
• B. Preparation
• C. Ground rules
• D. Participant management